77kb Privacy Policy — Your Data, Your Rights

This Privacy Policy ("Policy") is issued by 77kb ("77kb", "we", "us", "our") and applies to all individuals who visit, register on, or otherwise interact with the 77kb website and platform available at 77kb.io ("Platform"). This Policy governs how 77kb collects, processes, stores, shares, and protects personal data in connection with its online betting and casino services.

77kb operates its services for players located in Bangladesh, including those in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh. All privacy communications and player-facing data interactions are conducted in English. Account balances are denominated in Bangladeshi Taka (BDT, ৳).

This Policy is incorporated by reference into 77kb's Terms & Conditions. By creating a 77kb account or using the Platform in any capacity, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the 77kb Platform.

77kb collects personal data from you through several channels: directly when you provide it during registration or account management; automatically when you use the Platform; and in some cases from third-party verification or payment partners. The categories of personal data we collect include the following:

77kb does not collect sensitive special-category personal data (such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data) except where strictly necessary for identity verification purposes under applicable law, and only with your explicit consent or where legally required.

77kb uses the personal data we collect for specific, documented purposes. We do not use your data for any purpose incompatible with the purposes described in this Policy. The primary purposes for which we process your personal data are as follows:

• Account management: To create, maintain, and manage your 77kb account, verify your identity, process the 77kb Login authentication, and administer your account settings and preferences.
• Service delivery: To enable you to place bets on cricket markets (including BPL, IPL, T20 World Cup, Bangladesh Tigers matches), play casino games, spin slots, and access all other 77kb Platform features.
• Payment processing: To process deposits and withdrawals in BDT (৳) via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to maintain accurate financial transaction records.
• Identity verification (KYC/AML): To verify your identity, confirm your age (21+ requirement), and satisfy our anti-money-laundering (AML) and know-your-customer (KYC) obligations.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, multi-accounting, bonus abuse, and any other activity that threatens the integrity of the Platform or the safety of other players.
• Responsible gaming: To monitor gameplay patterns for indicators of problem gambling behaviour, apply responsible gaming tools at your request, and proactively intervene where our systems identify a player at risk.
• Customer support: To respond to your support queries via live chat and email ([email protected]), resolve complaints, and maintain records of our support interactions.
• Promotions and bonuses: To administer your participation in 77kb bonuses, tournaments, and seasonal promotions (e.g., Eid, Pohela Boishakh, BPL special offers), and to verify eligibility.
• Platform improvement: To analyse usage patterns, improve game offerings, optimise the Platform's user interface, and troubleshoot technical issues.
• Legal compliance: To comply with applicable legal obligations, respond to lawful requests from competent authorities, and enforce our Terms & Conditions.

77kb will never use your personal data to make fully automated decisions that produce significant legal effects on you without providing a mechanism for human review upon request.

77kb processes your personal data only where a valid legal basis exists for doing so. The legal bases on which 77kb relies for each major processing activity are summarised below:

• Contractual necessity: Processing required to perform the contract between you and 77kb — including account creation, service delivery, payment processing, and 77kb Login authentication. Without this processing, 77kb cannot provide its services to you.
• Legal obligation: Processing required to comply with applicable legal requirements, including KYC/AML identity verification, age verification (21+), transaction record-keeping, and responses to lawful authority requests.
• Legitimate interests: Processing that serves 77kb's legitimate business interests and does not override your fundamental privacy rights. This includes fraud detection, security monitoring, Platform improvement, and responsible gaming monitoring.
• Consent: Where 77kb relies on your consent as the legal basis (e.g., for certain marketing communications or optional analytics), we will obtain that consent clearly and explicitly. You may withdraw consent at any time without affecting the lawfulness of prior processing.

77kb uses cookies and similar tracking technologies (such as web beacons and local storage objects) on its Platform to ensure proper functionality, maintain session security during the 77kb Login process, and improve the user experience. The types of cookies used by 77kb are described below:

• Strictly necessary cookies: These cookies are essential for the Platform to function. They maintain your login session after 77kb Login authentication, remember your language and currency preferences, and enable core Platform security features including CSRF protection. These cookies cannot be disabled.
• Functional cookies: These cookies remember your choices and preferences (such as game history, preferred deposit method, and responsible gaming settings) to personalise your Platform experience. Disabling these cookies may reduce functionality.
• Analytics cookies: These cookies collect anonymised or pseudonymised data about how visitors use the Platform — including pages visited, time spent on each page, error messages encountered, and game interaction patterns — to help 77kb improve its services. 77kb uses privacy-conscious analytics tools and does not share raw analytics data with third parties for advertising purposes.
• Security cookies: Short-lived cookies used to detect and prevent fraudulent sessions, bot activity, and multi-accounting attempts. These are critical to Platform integrity and cannot be disabled.

Most web browsers allow you to control cookies through their settings. You may set your browser to refuse cookies or to alert you when cookies are being sent. Note that disabling strictly necessary or security cookies will impair your ability to use the 77kb Platform, including the 77kb Login process.

77kb does not sell, rent, or trade your personal data to any third party for their independent marketing or commercial purposes. We share personal data only with carefully selected third parties where necessary to deliver the 77kb service, and only to the extent required for the specific purpose. The categories of third parties with whom 77kb shares data are set out below:

• Payment processors: bKash, Nagad, Rocket, Upay, and card network processors (Visa, Mastercard) receive the payment data necessary to execute deposits and withdrawals in BDT (৳). These processors operate under their own privacy policies and are independently responsible for data they control.
• Identity verification providers: Third-party KYC and age-verification services that assist 77kb in verifying the identity and age (21+) of players, particularly for first-time withdrawal verification and AML compliance.
• Game and software providers: Game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive the technical session data necessary to operate their games on the 77kb Platform. These providers do not receive your financial or contact data except where technically required for live dealer personalisation.
• Fraud detection and security services: Specialist third-party fraud prevention and device fingerprinting services that help 77kb identify multi-accounting, bonus abuse, and bot activity. Data shared is limited to technical and behavioural session data.
• Legal and regulatory authorities: Where required by applicable law, court order, or the lawful request of a competent authority, 77kb will disclose personal data as legally obligated. 77kb will endeavour to notify affected players of such disclosures where legally permitted to do so.

All third parties with whom 77kb shares personal data are contractually required to process that data only for the specified purpose, maintain adequate security standards, and comply with applicable data protection obligations. 77kb conducts due diligence on third-party data processors before engaging them.

77kb retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention guidelines apply:

When personal data is no longer required and no legal retention obligation applies, 77kb securely destroys or anonymises the data so that it can no longer be linked to an identifiable individual. Anonymised data (which cannot reasonably be used to identify you) may be retained indefinitely for statistical and analytical purposes.

77kb implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to:

• 256-bit SSL/TLS encryption: All data transmitted between your browser or device and the 77kb Platform is encrypted in transit using industry-standard 256-bit SSL/TLS protocols. This applies to every 77kb Login session, deposit transaction, and data submission.
• Encryption at rest: Sensitive personal data stored on 77kb's infrastructure — including identity documents, financial data, and authentication credentials — is encrypted at rest using AES-256 or equivalent standards.
• Access controls: Access to personal data within 77kb's systems is restricted on a strict need-to-know basis. Staff and contractors only access the data necessary to perform their specific role. All access is logged and subject to regular audit.
• Multi-factor authentication (MFA): Internal 77kb administrative systems require MFA for all staff access. The 77kb Login process for players includes OTP (one-time password) verification as an additional security layer.
• Penetration testing and vulnerability management: 77kb conducts regular security assessments, including vulnerability scans and penetration tests, to identify and remediate security weaknesses before they can be exploited.
• Incident response: 77kb maintains a documented security incident response procedure. In the event of a data breach that poses a risk to your rights, 77kb will notify affected players and relevant authorities as required by applicable law, within the legally specified timeframe.

As a 77kb player, you have a number of rights in relation to the personal data that 77kb holds about you. 77kb is committed to facilitating the exercise of these rights promptly and transparently. Your rights include:

• Right of access: You have the right to request a copy of the personal data that 77kb holds about you, along with information about how it is processed. 77kb will respond to access requests within 30 days.
• Right to rectification: If any personal data held by 77kb is inaccurate or incomplete, you have the right to request that it be corrected. You may update many data fields directly within your account settings.
• Right to erasure ("right to be forgotten"): In certain circumstances, you have the right to request that 77kb delete your personal data. Note that this right is subject to legal retention obligations (see Section 7) — 77kb cannot erase data it is legally required to retain, such as AML transaction records.
• Right to restriction of processing: You may request that 77kb restrict the processing of your data in certain circumstances, such as while a data accuracy dispute is being investigated.
• Right to data portability: Where processing is based on your consent or on contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to processing based on 77kb's legitimate interests. 77kb will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where 77kb relies on your consent as the legal basis for processing, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

To exercise any of the above rights, please contact the 77kb support team via live chat or at [email protected]. 77kb may need to verify your identity before processing your request. There is no charge for exercising your rights in most circumstances. Where a request is manifestly unfounded or excessive, 77kb reserves the right to charge a reasonable administrative fee or decline to respond.

The 77kb Platform is strictly intended for adults aged 21 and above. 77kb does not knowingly collect, process, or store personal data belonging to individuals under the age of 21. The 77kb registration process includes mandatory age verification steps specifically designed to prevent minors from creating accounts.

If 77kb becomes aware, or has reasonable grounds to suspect, that personal data has been collected from an individual under the age of 21, 77kb will:

• Immediately suspend the relevant account pending investigation.
• Permanently close the account upon confirmation that the account holder is under 21.
• Void and forfeit any winnings accrued in the account.
• Securely delete all personal data associated with the underage account, subject to any overriding legal retention obligation.
• Cooperate fully with any lawful parental or guardian request for information regarding the data held.

77kb's primary player base is located in Bangladesh. In the course of operating the Platform and delivering services, some personal data may be transferred to, processed by, or stored on infrastructure located outside Bangladesh — for example, where cloud hosting providers, game technology partners (such as Evolution Gaming, Pragmatic Play, or Spribe), or fraud detection services operate data centres in other jurisdictions.

Where such transfers occur, 77kb takes steps to ensure that adequate safeguards are in place to protect your personal data to a standard equivalent to that described in this Policy. These safeguards may include:

• Contractual clauses between 77kb and the receiving party that impose equivalent data protection obligations.
• Transfers only to jurisdictions that provide a recognised adequate level of data protection.
• Encryption of data both in transit and at rest, regardless of where it is stored.
• Data processing agreements with all third-party processors that restrict the use, sharing, and retention of transferred data.

If you would like further information about the specific safeguards applied to any particular international transfer of your personal data, please contact the 77kb support team.

77kb reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform functionality. When material changes are made, 77kb will notify registered players via on-platform notification or email, providing reasonable notice before the amended Policy takes effect.

The "Effective" date at the top of this Policy and the "Last updated" badge in the table of contents will be updated to reflect the date the revised version came into force. We encourage you to review this Policy periodically to stay informed about how 77kb protects your personal data.

Your continued use of the 77kb Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the revised Policy, you must cease using the Platform and may request closure of your account.

If you have any questions, concerns, or requests in relation to this Privacy Policy or the personal data 77kb holds about you, please get in touch with the 77kb support team using the contact details below.

Email: [email protected] (plain text — not a clickable link)

Live Chat: Available 24 hours a day, 7 days a week, in English, directly on the 77kb Platform. Support agents operate in Bangladesh Standard Time (BST, UTC+6).

Response time: Privacy-related requests and data subject rights requests are acknowledged within 48 hours and substantively responded to within 30 calendar days. Where a request is complex or involves a high volume of data, we will notify you if an extension is required.